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Key Performance Indicators (KPI): Developing, Implementing,and Using Winning KPIs | 
enlarge | Author: David Parmenter Publisher: John Wiley & Sons Category: Book
List Price: £29.99 Buy New: £12.66 You Save: £17.33 (58%)
New (23) Used (4) from £12.66
Avg. Customer Rating: 2 reviews Sales Rank: 2521
Media: Hardcover Number Of Items: 1 Pages: 256 Shipping Weight (lbs): 1.1 Dimensions (in): 9.1 x 6.3 x 1.1
ISBN: 0470095881 Dewey Decimal Number: 658.4013 EAN: 9780470095881 ASIN: 0470095881
Publication Date: February 2, 2007 Availability: Usually dispatched within 1-2 business days Shipping: International shipping available Condition: Brand New, Perfect Condition, Please allow 4-14 business days for delivery. 100% Money Back Guarantee, Over 1,000,000 customers served.
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| Customer Reviews:
If you are implementing a KPI based reporting system buy this book August 6, 2007 11 out of 11 found this review helpful
I read this book in order to get up to speed on KPI based reporting systems prior to implementing one. There are excellent suggestions and guidlines that steer you in the right direction. The authors writing style is excellent.
A Masterpiece June 21, 2007 12 out of 12 found this review helpful
Getting your performance measures right is vitally important to the performance of your organisation and will mean the difference between success and failure. All too often I see organisations drown in a sea of useless measures (analysis paralysis) with no clear focus. Other organisations see measures as something only the bean counters should do.
Providing a complete A-Z cookbook, this book sets the standard for any organisation developing their performance measures and will soon be recognised as the definitive work on this subject.
For anyone wanting to develop a new set of measures or simply overhaul the existing set this book really is a must-read. If you only ever buy one book on performance measures - buy this one.
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