What's the Secret?: To Providing a World-class Customer Experience | 
 enlarge | Author: John R. Dijulius
Publisher: John Wiley & Sons
Category: Book
List Price: £14.99
Buy New: £8.38
You Save: £6.61 (44%)
New (5) Used (3) from £8.38
Sales Rank: 172965
Media: Hardcover
Number Of Items: 1
Pages: 320
Shipping Weight (lbs): 1.2
Dimensions (in): 9.2 x 6.2 x 1.3
ISBN: 0470196122
Dewey Decimal Number: 658.812
EAN: 9780470196120
ASIN: 0470196122
Publication Date: May 14, 2008 (New: This Week)
Availability: Usually dispatched within 1-2 business days
Shipping: International shipping available
Condition: Brand New, Perfect Condition, Please allow 4-14 business days for delivery. 100% Money Back Guarantee, Over 1,000,000 customers served.
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